ACI Highway
I received rejection 'Invalid Status of Request'. What does it mean?
Reason (1): Manifest has been submitted multiple times with the same Submit Message Function code as the previous submission. Resolution: If manifest is showing RJ, resubmit as Modify. Reason (2): BUT, if you receive a rejection of 'T36 - invalid ...
Can I still change the Cargo Control Number even if the driver already arrived?
Yes, as long as it hasn't been tagged as released. Request a cancellation from the Port Officer on the PARS. Once the cancellation has been reflected on the manifest, proceed and change the Cargo Control Number then save. Submit the Cargo as ...
I received rejection 'Cargo is not loaded in the Trailer'. What does it mean?
If you changed trailer information/number, do not forget to update the cargo information as well. STEP 1: Go to section #5 Cargo Summary. Select the Trailer in "Cargo is Loaded In" or STEP 2: Go inside the Cargo and load in the Trailer STEP 3: ...
How to change the Cargo Type from Regular PARS to In Bond?
When the Trip and Cargo are Accepted: Set Message Function under the Create Trip as Modify, then click Update & Continue. Set the Response Message of the Cargo as Delete to cancel it. Once canceled, get inside the cargo and change the cargo type from ...
How to change Port of Entry?
Cancel the Trip and Cargo. Once canceled, change the port of entry. Make sure, Trip and Cargo has a matched port of entry. Once done, click Update and Continue. Resend the trip (and shipment, if there is one) as Add (since it was canceled). The ...
What is the requirement for Dolly Equipment?
Dolly equipment (as shown in, or similar to, the picture below) will be exempt from any pre-arrival data requirements under eManifest provided the dolly is being used in the international transportation of goods, i.e. it is not being imported into ...
What is the requirement for Conveyance Movement with Disabled Tractor Attached?
If a conveyance (bobtail) is towing back to Canada a disabled tractor and no goods are being imported, the conveyance movement does not qualify for the "bobtail" exemption to eManifest requirements. The carrier will be required to transmit empty ...
How do I report Additions and Repairs to Commercial Vehicles on eManifest?
With the implementation of eManifest, the current method of reporting emergency repairs for all highway carriers, including Customs Self Assessment (CSA) carriers, will continue. Carriers will still present a repair invoice to the Canada Border ...
Is ACI emanifest required for In-transit Highway Conveyances?
Until such time as the CBSA implements and mandates a complete in-transit solution, the CBSA will not issue AMPS penalties for failing to electronically transmit in-transit conveyance data. During this period, carriers arriving only with goods moving ...
Is ACI emanifest required for empty conveyances?
Highway carriers who arrive at the First Port of Arrival (FPOA) with empty conveyances (with no specified goods on board), and who have not transmitted ACI data will not, for an appropriate period receive any Administrative Monetary Penalty System ...
How to contact eManifest Client Support for inquiries on eManifest policy and operations?
For general eManifest policy and operations-related questions, contact the Border Information Service by telephone or send an e-mail to CBSA’s eManifest Helpdesk (eManifest-manifestelectronique@cbsa-asfc.gc.ca). Service is available Monday to Friday, ...
When is ACI Mandatory? - Implementation Timeline Announced
On May 6th, 2015, CBSA announced their planned implementation dates for ACI eManifest. Please note that there are three different phases: From May 6, 2015, to July 10, 2015 - The CBSA will provide carriers with a period of transition during which ...
When arriving at the border in Canada, what must the driver present to the customs officer?
The driver must present an ACI cover sheet to the customs officer. The cover sheet allows the officer to bring up the ACI eManifest in their system. The cover sheet must have either: 1. A barcoded Conveyance Reference Number (aka Trip Number), or 2. ...
How do I print an A8A?
STEP 1: From the ACI Manifest List, enter the trip and go straight to the Add Cargos tab. Click the three dots under the Action column corresponding to the cargo that you want to print the A8A with and click Print A8A. STEP 2: The PDF file should be ...
How to resolve a reject for “invalid status of request/cargo control number” or “ccn in history” (error code 464 and T36)
If you receive an “invalid status of request/cargo control number” or “CCN in history” response for your initial Add submission, please note that this means the cargo control number has been used previously and will require you to assign a new cargo ...
Which CBSA ports can I contact directly regarding eManifest?
Highway clients who require assistance with eManifest passages can contact a Border Services Officer at one of the following 10 ports of entry (POE) locations closest to their area of business. Telephone support is available 24/7. Atlantic St. ...
How do I cancel a Cargo on my ACI eManifest?
If the cargo is in Accepted Status and attached to an Accepted Trip: STEP 1: From ACI Highway > Manifest > Click the trip number to get into the manifest. Scroll down to the Message Function and choose Modify. Then hit the Update & continue button. ...
Where can I find ACI Highway eManifest Request Forms?
If you log in to the WebCustoms portal, you will find a variety of handy documents under the Document Downloads section on the first page. Alternatively, the ACI eManifest Request Forms (Fax/e-mail) can be found under the Attachments section below.
How do I file personal effects in ACI Highway?
There are two scenarios for the presentation of personal effects on ACI Highway: If the importer is present at the border, the personal effects will be released at the border. A PARS/Regular Cargo report can be created for this process. If the ...
What is the latest I can submit my ACI Highway data to the CBSA?
The trip and cargo data must be received and accepted by the CBSA a minimum of one hour before arrival at the border.
How do I update trailer details on my ACI eManifest?
Follow the steps below on how to successfully change the equipment/trailer details when the manifest has already been Accepted. STEP 1: Clear the incorrect trailer information, and add the new one. To do so, click the pen icon of the trailer and ...
How do I change the truck details on my ACI eManifest?
Follow the steps below on how to successfully change the truck details when the manifest has already been Accepted. STEP 1: Clear the incorrect conveyance/truck information, and add the new one by searching for the truck in the database, or simply by ...
How do I change Driver / Crew / Passenger details on my ACI eManifest?
Follow the steps below to successfully update the driver, crew, or passengers' details when the manifest has already been accepted. STEP 1: Clear the incorrect driver's, crew/s, or passenger/s information, and add the new one/s by searching for the ...
My ACI eManifest is rejected, how do I proceed?
1. Click on the 'View Logs and History' tab from within your ACI eManifest. This will show you each submission and the respective response from the CBSA. Please note that with the Next Gen platform, it is sorted with the most recent ...
Can I change an ACI eManifest after the truck has already crossed the border?
Post-arrival amendments can be submitted electronically to the CBSA for minor changes (e.g. piece count, goods details etc.) To do so, simply make the necessary changes, save the record and, Send As: Corrected (Amended) for both the trip and the ...
What is the eManifest policy regarding "Flying Trucks"?
A 'Flying truck' shipment is an air cargo that arrives in Canada on a highway conveyance. The air carrier will transmit their air carrier code/cargo control number (CCN), and the highway carrier will attach the CCN to its highway conveyance reference ...
How do I file an in-bond shipment in ACI?
STEP 1: If you're done filing your Trip information. Go to Section-5 Cargo Summary and click Create button. STEP 2: In Header 1- Cargo, select In-bond. STEP 3: Two additional fields are required for in-bond shipment. a. Inbond Destination Office ...
What is exempt from ACI reporting?
Trip and Cargo Exemptions: CSA clearance – full load only Emergency response vehicles US Customs Border Protection (CBP) turnarounds Continuous Transmission Commodities (CTC) eg. electricity, oil, gas Military goods Bobtails Mail (Canada Post, US ...
How does ACI affects CSA Trips?
Submission of advance CSA cargo is optional in some scenarios. The existing paper process for reporting CSA goods at the port will continue to be used. If the CSA shipment is a full truckload and no other shipments are on board, the trip and the ...
How do I change the PORT or ESTIMATED DATE OF ARRIVAL on my ACI eManifest?
If the trip is in an Accepted status: STEP 1: Send the trip and cargo as DELETE. STEP 2: Once the trip and cargo turn to CL status (Cancellation Accepted), make the necessary changes, click SAVE . When prompted "Do you want to apply changes to cargo ...
How do I change my Cargo Control Number?
Follow these steps when changing a Cargo Control Number in an Accepted manifest: STEP 1: From ACI Highway > Manifest > Click the Trip # > Change the Message Function to Modify STEP 2: Click to be directed to the 'Add Cargos' page. STEP 3: In the Add ...
How do I change my ACI eManifest Trip Number?
For an Accepted status: STEP 1: Send the trip and cargo as DELETE. Under the Create Trip of the manifest to be updated, scroll down at the bottom and update the 'Send As' to Delete (Function for Cancellation). STEP 2: STEP 3: Click the to submit the ...