eCO
Online Payment - Top Up Deposit
This option is to for topping-up deposit used for payments. Only payment mode as deposit can access this page. From Menu, click Online Payment, then Top Up Deposit Top Up Deposit To Add Top Up, Click on Top Up Deposit and below fields to be entered. ...
What are the differences between Standard and Premium users?
Standard users can print CO with the secure code & URL verification only. Users can use any printer and normal printer driver. Premium users can print CO with the secure code & URL verification and other additional security features which include ...
How to print CO?
Here's the steps to follow to print CO. 1. From the left navigation menu, click “CO Printing > Print CO” 2. The table lists all approved CO approved in the past 90 days 3. Click on a row of record to print the CO 4. You will be prompted to download ...
How to find CO for Signatory approval? (Signatory)
Process CO Application and Digital Endorsement of Documents (Signatory) 1. Login as an exporter signatory 2. From the navigation menu, click “CO Application > Process CO Application” 3. The Submitted CO List table lists all pending applications 4. To ...
How to ACCEPT EXPORTER CONTRACT? (Agent)
Here's the steps for AGENT to Accept Exporter Contract. 1. Login using Agent Administrator role. 2. In the navigation menu, click Contract Management >> Exporter Contract. 3 Click icon of an Agent Contract with status New Pending. The edit section is ...
How to add NEW AGENT CONTRACT? (Exporter)
Here's the steps to add NEW AGENT CONTRACT. 1. Login using Exporter Administrator role. 2. In the navigation menu, click Contract Management >> Agent Contract. T 3. Click + to add a new Agent Contract. The add section is displayed. 4. Enter the ...
How to register to another chamber?
Here's the guide for existing users to register to a chamber. Create Registration 1. Login as an exporter admin. 2. From the navigation menu, click “Registration > New Exporter Registration” 3. Complete the information required in Registration, ...
How to schedule delivery in eCO Courier Service?
To Schedule Delivery in eCO Courier Service. 1. From the left navigation menu, click “Courier Service > Schedule Delivery” 2. To search for a CO application and digital endorsement documents to schedule delivery, specify the chamber and the date ...
Where is the electronic Certificate of Origin (CO) collection location?
If you select “Print at Chamber” for your electronic CO, the printed CO can be collected from your respective chamber’s location address: SCCCI Collection Address: 9 Jurong Town Hall Rd, #B1-02, Trade Association Hub CO office, Singapore 609431 or 47 ...
Where can the electronic Certificate of Origin (CO) be collected?
If you select “Print at Chamber” for your electronic CO, the printed CO can be collected from your respective chamber’s location address: SCCCI Collection Address: 9 Jurong Town Hall Rd, #B1-02, Trade Association Hub CO office, Singapore 609431 or 47 ...
How to reset eCO Login Password?
Step 1: Please go to eCO System www.certoforigin.com then click Login Button. Step 2: Please click “Reset Password” Step 3: You will be routed to “Forgot Your Password” page. Type in your User ID under Username field then click Next Button. Step 4: ...
How do I register my Credit Card in Billing System?
Here's the steps to register the credit card to be used for subsequent deductions for the transactions made by the registered account id. Note: Only account id with payment mode as credit card can access this page. Only the billing Administrator can ...
How to download Tax Invoice in Billing System?
Please be advised that copies of your monthly tax invoices can be downloaded from the Billing Portal. If you wish to download the copy of your Tax Invoice, please follow the instruction below. Step 1: Please login to Billing Solutions ...
What are the charges for eCO Service?
Step 1: Please go to eCO System www.certoforigin.com.Step 2: Please click FAQ then go to Charges. NOTE: It also includes the link for each Chamber’s Transaction Fee.
Where can I get template for Letter of Indemnity/Undertaking?
Step 1: Please go to eCO System www.certoforigin.com then click FAQ. Step 2: Under “I am a new user, how do I register?” On the bottom part click on “here” highlighted in color blue. Step 3: You will be routed to Chambers of Commerce and Industry ...
How or Where can I download the CMS and GIRO form?
Please be informed that the CMS Form and GIRO Form will be sent via email once your Registration/Renew Registration has been approved by Chambers. If you did not receive the email, you may call us at 6887 7333 option 1 or send us an email to ...
How to check eCO Registration Status?
Please call our helpdesk at 6887 7333 option 1 or send an email to support@crimsonlogic.com for further assistance.
How to Register eCO Online?
Step 1: Please go to eCO System www.certoforigin.com then click Sign Up Button. Step 2: The new registration form is displayed. Select exporter account type, chamber and enter your UEN number. Read the terms and conditions and click agree. Click ...
How to search Draft eCO Online Registration?
Step 1: Please go to eCO System www.certoforigin.com then click Sign Up Button. Step 2: On the left side Navigation, please go to Registration Tab >> Search Registration Tab. . Step 3: Type in the Transaction Number and UEN Number then click Search ...
How to Edit eCO Online Registration?
Step 1: Please login to eCO System using your User ID (Admin Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to Registration Tab >> Edit Exporter Registration Tab. Step 3: Look for the latest Registration ...
How to Renew eCO Online Registration?
How to attach Supporting Documents in eCO Online Registration?
Step 1: Please login to eCO System using your User ID (Admin Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to Registration Tab >> Edit Exporter Registration Tab. Step 3: Look for the latest Registration ...
How to add Signatory?
Step 1: Please login to eCO System using your User ID (Admin Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to Registration Tab >> Edit Exporter Registration Tab. Step 3: Look for the latest Registration ...
How to attach Specimen Signature Online? (Existing User)
Step 1: Please login to eCO System using your User ID (Admin Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to Registration Tab >> Edit Exporter Registration Tab. Step 3: Look for the latest Registration ...
How to resize Specimen Signature?
You will need 2 applications to resize the Specimen Signature. 1. Snipping Tool 2. Paint Step 1: On your desktop, please search Snipping Tool and Paint. Step 2: Using the Snipping Tool, snipped off the Specimen Signature on your file. ...
How to Create CO Application?
Step 1: Please login to eCO System using your User ID (Clerk Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to CO Application Tab >> New Application Tab. Step 3: You will be routed automatically to CO ...
How to Check CO Application?
Step 1: Please login to eCO System using your User ID (Clerk Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to CO Application Tab >> My CO Application Tab. Step 3: On Draft and Submitted CO List, search ...
How to Search Previous CO Application?
Step 1: Please login to eCO System using your User ID (Clerk Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to CO Application Tab >> My CO Application Tab. Step 3: On Process CO List, search using the ...
How to Cancel CO Application?
Step 1: Please login to eCO System using your User ID (Signatory Role) and Password then click LOGIN Button. Step 2. From the navigation menu, click “CO Application > Cancel CO Application” Step 3: The table lists all CO applications that can be ...
How to Request Additional copy of CO?
Step 1: Please login to eCO System using your User ID (Signatory Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to CO Printing Tab >> Additional Copy Request Tab. Step 3: On Approved CO List, click the ...
How to Create Digital Signature?
Step 1: Please login to eCO System using your User ID (Signatory Role) and Password then hit LOGIN Button. Step 2: On the left side Navigation, please go to Digital Certificate Tab >> New Digital Certificate Tab. Step 3: Kindly complete the ...
Forgot Digital Certificate Password
Step 1: Please login to eCO System using your User ID (Signatory Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to Digital Certificate Tab >> Edit Digital Certificate Tab. Step 3: Below “Action” word hit 3 ...
Cannot find the CO under Signatory’s Account
Step 1: Please login to eCO System using your User ID (Admin Role) and Password then click LOGIN Button. Step 2: On the left side Navigation, please go to Registration Tab >> View Exporter Registration Tab. Step 3: Look for the latest Registration ...
Missing Authorise Signatory Name in the dropdown
Please be informed that every time you made a change on your eCO Online Registration, you need to send us the updated CMS Form for us to update the information on the system. Please call our helpdesk at 6887 7333 option 1 or send an email to ...
Where to download the list of Compatible Printers?
Step 1: Please go to eCO System www.certoforigin.com then click FAQ. Step 2: Scroll down and look for “Is there any pre-requisite to use the system?” Click compatible printer highlighted in color blue.
How to install PCP?
Step 1: Please go to eCO System www.certoforigin.com then click FAQ. Step 2: Scroll down and look for “Is there any pre-requisite to use the system?” Click PCP user guide highlighted in color blue.
I cannot Print my CO
For further investigation, please send us an email at support@crimsonlogic.com. Kindly attach the error message that you received upon printing the CO.
Reprint Request function in eCO Portal
Kindly take note that the Reprint Original Request function under CO Printing is only available for the Signatory role. NOTE: Clerk, Admin and Chamber roles do not have access to this function.