Forgot Digital Certificate Password

Forgot Digital Certificate Password

Step 1: Please login to eCO System using your User ID (Signatory Role) and Password then click LOGIN Button.


Step 2: On the left side Navigation, please go to Digital Certificate Tab >> Edit Digital Certificate Tab. 



Step 3: Below “Action” word hit 3 doted then choose “Edit” word. 


Step 4: You will be routed to Digital Certificate Details, click Delete Button.



Step 5: You will receive an OTP to the registered email address for verification. Type in the 6 Digit PIN (OTP) on the field then click Submit Button to remove the existing Digital Certificate Password.


Step 6: Once successfully removed. You may now create New Digital Certificate Password using the link below:

https://desk.zoho.com/portal/crimsonlogic/en/kb/articles/how-to-create-digital-signature-18-5-2021