All carrier codes that you wish to transmit to the CBSA must be registered by completing the ACI EDI Application Form. You are only permitted to send eHBL using your own carrier code or another client’s carrier code when an existing agreement is in place. If you are filing on behalf of another company and will be using their carrier code, the company  must complete the form with you listed as their agent in Section 3 of the form.

CBSA is made aware of instances where another entities carrier code is used without authorization and administrative monetary penalties (AMPs) will apply.

In addition, CBSA reminds all users to ensure your contact information registered with the CBSA is up-to-date. Please refer to this link which provides information on how to up-date contact information with the CBSA. Clients may reach out to the Commercial Registration Unit at carrier-cargo@cbsa-asfc.gc.ca to up-date their contact information. This is very important. If CBSA has no way of reaching you regarding certain ACI transmission from failure to update contact information with the CBSA, it may result in either a carrier code suspension or AMPs penalties C389 or C388.