When ‘document not on file’ is issued, will it reference whether it was generated based on a previous message being cancelled/rejected as opposed to never actually being on file?
Since the ‘document not on file’ notice is delivered only to the client whose quoted document is not on file, they should know themselves whether they ever actually submitted the document or not. The ‘document not on file’ notice will be delivered to carriers when either a House Bill Close Message or Pre-Arrival Release document quotes a CCN with that carrier’s carrier code. When the client receives this notice, they should be able to verify in their own internal systems whether that CCN has ever been filed or not, and/or whether that CCN is cancelled or rejected.