What is the difference in visibility when an agent files and when a service provider files?

What is the difference in visibility when an agent files and when a service provider files?

A third- party service provider is the ‘Software as a Service’ provider that allows a freight forwarding company to complete and transmit eHBL data, Close Message data, Notices etc. It makes no impact to visibility whether an 8000 CCN is filed via the CBSA Portal via a third-party service provider. However, if an agent overseas files the eHBL 8000 CCN under its own 8000 code, the Canadian freight forwarder will have no visibility to that 8000 CCN. You can only see your own 8000 CCN or one that an agent has given you authorization to see. So, visibility when agent files using its 8000 code could be zero.