| Response |
Meaning |
Action to be taken |
| Released |
The cargo control number has successfully arrived and is now in released status |
No further action is required. The goods can now exit the warehouse and are no longer considered In-bond
|
| Arrived |
CBSA has accepted your WACM but there is no entry on file by a customs broker yet |
No further action is required. The goods have not been released yet, but you have met your arrival reporting requirement.
|
| Held for Exam “Examination required” |
Your WACM is successfully accepted, but an examination for the shipment is required |
You should contact CBSA to schedule an examination. Please note it is also possible to receive a Held notice at a later date. Held notices are not restricted to WACM responses.
|
| Error “Cannot arrive, goods already released and acquitted |
The WACM was rejected, but the cargo control number has already been released |
No further action is required. The cargo control number has attained released status, which means it has already arrived. The goods can now exit the warehouse and are no longer considered in-bond.
|
| Error “Arrival Office does not match release office” |
The WACM was rejected because the port on the WACM doesn't match the port the customs broker used on their entry. |
First verify that your WACM used the correct sublocation code for the warehouse you are trying to arrive the goods at. If this was incorrect, send a new arrival message for the cargo control number with the correct sublocation code. If your
WACM was correct, contact the customs broker who filed the entry and ask them to revise the port they are using.
|
| Error “Request ID already in arrived status” |
The WACM was rejected, but the cargo control number is already in arrived status. |
No further action is required. The goods are not released yet, but you have met your arrival reporting requirement.
|
| Error “Cannot arrive CCN if acquitted” |
The WACM was rejected, but the cargo control number is already released. |
No further action is required. The cargo control number has attained released status, which means it already arrived. The goods can now exit the warehouse and are no longer considered in-bond.
|
| Error “Related conveyance must be arrived and in good final decision status” |
This shipment is currently linked to an ACI eManifest that is still in a pre-arrival state and not yet in Canada. |
Make sure you are not sending the WACM before the shipment physically arrives at your bonded warehouse. If you get this response when the goods are already there, you should contact the carrier. The carrier will need to update their eManifest
to reflect their arrival in Canada. You can then resend the WACM.
|
| Error “Related conveyance must be authorized to move and arrive” |
This shipment is currently linked to an ACI eManifest that is still in a pre-arrival state and not yet in Canada. |
Make sure you are not sending the WACM before the shipment physically arrives at your bonded warehouse. If you get this response when the goods are already there, you should contact the carrier. The carrier will need to update their eManifest
to reflect their arrival in Canada. You can then resend the WACM.
|
| Error “Arrival work Location code must be the same as the Port of destination on House bill” |
The WACM was rejected because the port on the WACM doesn't match the port the freight forwarder used on their House Bill |
First verify that your WACM used the correct sublocation code for the warehouse you are trying to arrive the goods at. If this was incorrect, send a new arrival message for the cargo control number with the correct sublocation code. If your
WACM was correct, contact the freight forwarder and ask them to revise the port they are using on the House Bill.
|
| CCN not on file / No CCN on file |
|
No further action is required. If you received the warehouse arrival message and you will have fulfilled your obligation to transmit the warehouse arrival.
|
| No transaction on file |
|
No further action is required. If you received the warehouse arrival message and you will have fulfilled your obligation to transmit the warehouse arrival |