TCC24-144 - CARM- Common Commercial Accounting Declaration (CAD) Errors 

TCC24-144 - CARM- Common Commercial Accounting Declaration (CAD) Errors 

Commercial Client Bulletin

 

TCC24-144

CARM- Common Commercial Accounting Declaration (CAD) Errors

Start Date / Time

End Date / Time

Clients Affected

N/A

N/A

All CARM EDI, API and Portal Clients

Description

CARM has built in validation rules; below are the most common validation errors CARM client support teams are seeing from EDI submissions. These errors may also apply when users’ are submitting CADs through the CARM Client Portal.
 

Error Message

Issue

Resolution

Tariff Code &* invalid with &*

The Tariff code is incompatible with the classification code

Please ensure that the elements of conditional relief are met when claiming a Tariff code, as outlined in the following memorandum

Broker or Agent not authorized to submit declaration

Authority has not being delegated properly in CARM

Please refer to the following user guide on how to complete Delegation of Authority in CARM

invalid &*

A invalid value has been provided for a field

The most common occurrences were for invalid Tariff Codes, Excise Tax Codes, OICs and Duty Relief Licenses

Please confirm that the value for the field is valid

Please refer to the following memorandum for more details

&* field is missing or invalid

A invalid value has been provided or a value is missing for a required field
 

Please refer to the following user guide on how to submit a CAD in CARM

CAD Transaction &* already in use

A CAD transaction cannot be used multiple times within 7 years and 3 months

Please refer to the following memorandum for more details

Tariff Treatment &* cannot be used with country entered

The correct Tariff treatment must be used for each country of origin

Please refer to the following memorandum for general details

For rules of origin respecting the claiming of a tariff treatment, please refer to D11-4-3, D11-4-4, D11-4-5, D11-4-6
 

&* measure found; &* subject flag required

The Measure in Force associated with the goods must be declared if SIMA Subject code is S-Subject or U-Undertaking

Please refer to the following site for a list of goods currently subject to anti-dumping or countervailing measures
 

&* is missing from the submission

A commodity line number is missing from the submission (e.g. if a CAD was submitted with 10 lines, followed by an adjustment with only 8 lines, an error will be returned indicating the two lines are missing)

Please refer to the following memorandum for more details

UOM cannot be converted to &* UOM (&*)

The unit of measure of each commodity must be input as specified in the Customs Tariff

Please refer to the following memorandum for more details, and to the following notice for a temporary resolution

* Please note : & is used as a placeholder for any variables

 

Action Required

Please share this information with your colleagues.

Client Services / Contact Information

For CAD EDI and API
 
CARM Technical Support Unit (CTSU)
1-800-461-9999 (toll-free from Canada or the U.S.), select your preferred language, press 2 for CARM and press 2 for CTSU. 
Hours of operation:
Regular Business Hours: Monday to Friday, 07:00 – 18:00 ET. 
After Hours: Support is available for urgent situations, weekdays from 18:00 – 07:00 ET and 24 hours on weekends and statutory holidays.
 
You can also contact us by completing the web form Client support contact form: Canada Border Services Agency (cbsa-asfc.gc.ca).  You will receive a case number by email for follow up.
 
For the CARM Client Portal (CCP)


 CARM Client Support Helpdesk (CCSH)
1-800-461-9999 (toll-free from Canada or the U.S.), select your preferred language and press 2 for CARM and press 1 for CCSU.
 Hours of operation:
Monday to Friday, 07:00 – 19:00 ET (closed on statutory holidays and weekends).
 
You can also contact us by completing the web form Client support contact form: Canada Border Services Agency (cbsa-asfc.gc.ca). You will receive a case number by email for follow up.