Rejection refers to the unit of measure that is assigned to every HS Code (HS UOM). To resolve this rejection, please follow the instruction below.

 

Step 1: Please login to TradeWeb Live! System using your User ID and Password then hit login button.

 

Step 2: On the left side Navigation, please go to INBOX Tab >> ALL Tab.

 

Step 3: Type in the Job Number that has received an error message under Job Number on the specific field both sides. Adjust the creation date range from the date you created the permit then hit Search button. 

 

Step 4: Open the rejected declaration and go to Items Tab.

 

Step 5: Under Items Details, please check the unit of measure that is used under Item Quantity section.

 

Step 6: Please refer to the TradeNet website https://www.tradenet.gov.sg/tradenet/portlets/search/searchHSCA/searchInitHSCA.do

Step 7: Just type in the Country Port Code under HS/CA Product Code field then hit Search button.

 

NOTE: If the HS UOM is not stated in the website, you may refer to the item’s packing list or invoice.

 

            You may also call TradeNet at 6887-7888 to confirm what unit of measure is assigned to the HS Code you are using.