Reason:
The submitted manifest contains an invalid ACE ID, which could be associated with the truck, trailer, or crew.
Resolution:
Check the information for the driver, trailer, and truck. If one of these is using an ACE ID, perform the following:
For conveyance/truck:
1. Remove conveyance/truck ACE ID.
2. Save the manifest.
3. Resubmit as ADD.
For equipment/trailer:
1. Remove equipment/trailer ACE ID.
2. Save the manifest.
3. Resubmit as ADD.
For Driver:
1. Verify if the driver has both a FAST card and an ACE ID. If the driver has a FAST card, use that.
2. If the driver doesn’t have a FAST card, check if the ACE ID # used is correct.
3. If the ACE ID # is correct, resubmit as ADD.