I am using IE but notice some of the screen is distorted.

I am using IE but notice some of the screen is distorted.

Please check if you have proxy setup. Due to your company policy, certain components used on CALISTA website might not loaded properly, hence causing the display issue on the specific browser.

(do check what is the browser and version the user is using)

(suggest the user to try browsing CALISTA from the same machine, without proxy setup to observe the difference)