How to reset TradeNet password?

When you encounter "User Account Currently Frozen" or “Invalid UserId and Password” upon submission of declaration or if you forgot your TradeNet password.

You may go to https://www.tradenet.gov.sg/tradenet/login.jsp for self-help TN Password Reset.

Once TN Password Reset is done via https://www.tradenet.gov.sg/tradenet/login.jsp , then TradeWeb helpdesk can guide TradeWeb users to update new TN password via TradeWeb .