If responses for all filings are delayed, this may indicate a system‑wide technical issue. In such cases, filers should contact NAIC support to report the delay and seek assistance. If a system outage or technical problem is confirmed, filing requirements may be temporarily waived, allowing shipments to proceed.
If the delay affects only a specific shipment, the delay may be due to a manual assessment by NAIC officers. In these situations, filers are advised to contact NAIC support to obtain clarification on the status of the filing and receive guidance on any required next steps.