How do I Cancel Approved Permit?

How do I Cancel Approved Permit?

Step 1: Please login to TradeWeb Live! System using your User ID and Password then hit Login button.


Step 2: On the left side Navigation, please go to UPDATE PERMIT Tab >> CANCELLATION Tab.  


Step 3: Type in the Job Number of the permit you wish to cancel under Job Number on the specific field both sides. Adjust the creation date range from the date you created the permit then hit Search button. 


Step 4: Below Search Result, you will see the permit that you wish to cancel. Below the Update Action word click on “CANCEL”. 


Please complete all the necessary information needed under Header Tab. Once completed, check the small box under Declaration Indicator, then hit SAVE & SEND button. 



NOTE: Kindly wait for approval coming from Singapore Customs. 

You are not allowed to cancel an export permit if:

  • It has been used for cargo clearance;
  • It has expired for more than a calendar day; or
  • It has been requested by the Manifest Compliance Unit of Singapore Customs for audit purposes